● How do I schedule a window cleaning service?
Contact us through our website or give us a call. We'll discuss your needs, provide a quote, and schedule a convenient time.
● Do you only clean windows, or do you offer additional services?
In addition to window cleaning, we provide services like gutter clearance, fascias/soffits, conservatory roof, solar panel, and uPVC cleaning.
● Is your service available for both residential and commercial properties?
Yes, we cater to both residential and commercial clients, delivering the same level of professionalism and quality service.
● Can you provide an estimate before the service?
Certainly. Contact us for a free estimate. We consider factors like the size of your property, the number of windows, and additional services requested.
● What areas do you serve?
We proudly serve Wells, Shepton Mallet, Glastonbury, Street, Cheddar, Wedmore, the Mendips and the surrounding areas. Contact us to confirm if your location is within our service area.
● What sets Window Genie apart from other services?
We stand out with professional, uniformed staff, attention to detail, and advanced water fed pole systems for streak-free windows.
● What is the water fed pole system, and how does it work?
Our system uses purified water to clean windows without chemicals. The water is pumped through telescopic poles with brush attachments.
● Are your cleaning products safe for the environment and pets?
Absolutely. We use eco-friendly, non-toxic cleaning solutions to ensure a safe and environmentally responsible window cleaning process.
● How often should I have my windows professionally cleaned?
For optimal results, we recommend cleaning windows once every 5 weeks, to maintain clarity and extend window lifespan.
● What payment methods do you accept?
We accept various payment methods, including BACS, credit/debit cards and cash payment options. Payment is due upon completion of the service.
